Frequently Asked Questions
Q1: What is the Minimum Order Quantity (MOQ) for OEM branding?
A: For product logo branding, the MOQ is 100pcs. If you require customized packaging boxes, the MOQ is 1000pcs.
Q2: How long does shipping take to my location?
A: Sample delivery via DHL takes 3-5 days. Bulk orders sent via TNT, FedEx, or UPS take 7-12 days, while sea shipping takes approximately 30 days.
Q3: What is the turnaround time for samples and bulk orders?
A: Samples can be prepared in just 1 day since we maintain stock. Bulk orders typically have a lead time of 12-15 days.
Q4: Do you support dropshipping services?
A: Yes, we provide dropshipping services and can process your orders efficiently using CSV files.
Q5: Can I store my custom-made products in your facility?
A: Absolutely. You can produce your OEM goods and store them in our warehouse for free for up to 6 months.
Q6: Are the products available for immediate shipment?
A: Yes, we maintain stock for standard items, allowing for a 1-day lead time for sample requests.