Frequently Asked Questions
Q1 What warranty is provided for the machine?
Two years warranty for the host machine. Six months free replacement warranty for handpieces, treatment heads, and parts.
Q2 How is the product packaged for shipping?
We use standard export packing including wooden cases, aluminum boxes, or strong cartons with foam shaping to ensure the machine arrives in good condition.
Q3 Does the price include the cart shown in pictures?
The listed price does not include the cart. It can be purchased separately from our store if needed.
Q4 Are instructions and training provided?
Yes, we provide a complete user manual for instruction and application. We also offer online training and 24/7 consultant services to solve any operational issues.
Q5 Do you offer customization or OEM services?
Yes, we offer customization for appearance, including logos, operating system backgrounds, outlook design, and language settings.
Q6 Is there technical support available?
We have a professional technology support team available to help solve any after-sales problems or technical questions you may have at any time.
TK Beauty
